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Why Payment Decline

There could be various reasons why a transaction is declined or didn't went through completely, please review these points for recheck.

  • Wrong Credit Card No
  • First-time making online purchase 
  • There is not sufficient funds available to cover the transaction
  • Your bank has limit on your credit card spending (consult your bank)
  • Your Bank refused transaction (consult your bank).
  • Your Bank does not allow Internet transaction (consult your bank to activate online transaction for your card).
  • Shipping & Billing Address are different (contact us for further verification so that we can process your transaction)
  • IP is different than your card issuing country (please check your computer or phone if you are using proxy or traveling to another country, we may ask further verification in this case)
  • Black Listed Credit Card
  • Larger than normal order
  • Multiple Payment attempts using different Credit Cards
  • Transactions placed on multiple cards all shipping to a single address 
  • Multiple transactions on one card over a short period of time
  • Multiple transactions on a card with a single billing address, shipping to multiple addresses
  • Multiple cards used from a single IP address
  • Orders from Internet addresses that make use of free e-mail services
  • The card has not been reported lost or stolen (although it may in fact be lost, stolen or compromised [card details improperly obtained or copied] and the card owner is unaware).
In case if you are sure that none of above problem relates to your transaction then please contact our support via email or talk to us direct via Facebook message. We will do our best to resolve the problem after consulting with our credit card processor.

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