Why Payment Decline

There could be various reasons why a transaction is declined or didn't went through completely, please review these points for recheck.

• Wrong Credit Card No
• First-time making online purchase 
• There is not sufficient funds available to cover the transaction
• Your bank has limit on your credit card spending (consult your bank)
• Your Bank refused transaction (consult your bank).
• Your Bank does not allow Internet transaction (consult your bank to activate online transaction for your card).
• Shipping & Billing Address are different (contact us for further verification so that we can process your transaction)
• IP is different than your card issuing country (please check your computer or phone if you are using proxy or traveling to another country, we may ask further verification in this case)
• Black Listed Credit Card
• Larger than normal order
• Multiple Payment attempts using different Credit Cards
• Transactions placed on multiple cards all shipping to a single address 
• Multiple transactions on one card over a short period of time
• Multiple transactions on a card with a single billing address, shipping to multiple addresses
• Multiple cards used from a single IP address
• Orders from Internet addresses that make use of free e-mail services
• The card has not been reported lost or stolen (although it may in fact be lost, stolen or compromised [card details improperly obtained or copied] and the card owner is unaware).

In case if you are sure that none of above problem relates to your transaction then please contact our support via email support@suparee.com or talk to us direct via Facebook message. We will do our best to resolve the problem after consulting with our credit card processor.