Pre-sale SUPAREE HYPER 5-inch LED Pod Light DRL for Truck Jeep SUV Off-Road
SUPAREE is shipping covering North and South America. We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely. We offer as several shipping methods including FedEx, USPS, DHL, UPS, and EMS. your orders will be dispatched within 24-72 hours, if there are any special cases, we will contact you first. Domestic orders are always shipped from our SoCal, USA warehouse for the fastest delivery times but rare exceptions may occur based on stock shortage - because of which we may have to ship from a different warehouse.whichever offers the fastest delivery time. It will take 5-7 working days for delivery normally. Due to challenges posed by the pandemic, our carrier is temporarily experiencing shipping delays, which may delay your delivery. We are always work to get your package to you as quickly and safely as possible.
Note: If you choose to Express internationally, may need to pay tax; depending on your country.
If the package is not delivered on time, please feel free to contact us first. We will resolve any issues together.
Shipping Cost
For USA( (Not Includes Alaska, Hawaii, Puerto Rico)
Product price below $69, shipping fee: $8.99
Product price above $69, we offer free shipping
For Other Regions ( Includes Alaska, Hawaii, Puerto Rico of United States) and Countries
product weight from 0-3kg, shipping fee: $45
product weight over 3kg, shipping fee: $75
Feel free to contact us if you have any quesions.
Shipping Time
Orders will be shipped out within 24-72 hours, these are our standard shipping times excluding weekends. If you do place an order on the weekend, we will begin fulfilling orders on the next business day.
But if you have any special demands, please leave us a message and we'll try our best to ship the order according to your needs. After an order is shipped, an automated shipping confirmation e-mail is sent out to you with the tracking information.
If you need assistance, visit our 'Contact Us' page. If you need the carrier's link to track the parcel, please e-mail us.
Shipping Tracking
If a member has successfully ordered our goods, you can visit: My Account > Orders, find the corresponding order number, check order status, check the delivery status of orders in the order state, you can go on the website for the logistics company, input tracking number there and you will be presented with the tracking information.
Please note:
We do not ship to APO/FPO addresses. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.
Expedited shipping is not offered to P.O. Box shipping addresses.
We do not offer overnight shipping.
If you have any questions, please feel free to contact us via email: support@suparee.com
30-day Ruturn Policy
Regarding customers service as the highest standard, Suparee offers a 30-day return service on all our products.
If you need to return any Suparee items, please contact us first and return the products within 30 days from receiving your product for a refund (The customer is responsible for all return shipping costs. There are no exclusions to this policy.)
The number of return logistics and order confirmation are needed to accelerate the process.
The return item must be unused and in its original packaging, missing of items may not result in a full refund.
A 20% or more of purchase price will be charged as a restocking fee. No return will be accepted after 30 days have passed.
Refund will be generally issued within 3 business days after we received all returned items. Please contact us if you still have not received the refund.(Shipping charges are non-refundable if the product has already shipped）
Warranty and Defective Replacement:
Suparee provides a 12-month warranty for most products. The warranty starts from the initial purchase date and ends one year after.
Defective products, malfunctioning products and items which were damaged during shipping are under our Suparee Warranty. If you encounter any of the problems above, please contact us so we can solve your issue ASAP.
Please explain the defective products by pictures and videos.
After confirmation, we may request you return the defective part to us, in this case, Suparee will pay for the return shipping labels. Please note that the customer is responsible for all replacement shipping costs.
Suparee will not be responsible for any artificial damage.
Please contact us before returning any items to expedite the procedure.
📧 Email: support@suparee.com
Q: Do i need to register before placing an order?
A: Yes, you do. You can browse our products without registering. Once you are ready to place an order, we will prompt you to login or register with us.
Q: Where can I buy products from SUPAREE?
A: SUPAREE products are available on Amazon and online store here, also Facebook later, we still not have any dealers or distributors yet. We sell our products directly at the “end-user” level to offer low price with high quality.
Q: How do you secure my payment information?
A: We don’t process any of your payment information. All payment related matters on SUPAREE are handles by PayPal or Bank.
Q: How installment payment is charged and worked?
A: If you need to pay in installments, just select Klarna when choosing the payment method on the checkout page.
- Klarna charges no interest with Pay Later in 4 and no fees unless you fail to make a payment
- The first payment is charged when we confirms your order
- The next 3 payments are automatically made every 2 weeks after your Initial Payment
Q: What delivery companies do you use?
A: We only use safe and reputable delivery companies like DHL, FedEx, UPS, USPS, Postal Mail etc.
Q: What’s the delivery time? And how do i track my order status?
A: Our normal delivery time is 7-15 business days of preparing the orders and 2-5 days for express shipping.
Once your order is shipped, you will receive a shipping email with the tracking number for your package.
Q: Who is responsible for customs / tax?
A: Customs and taxes vary depending on country and it is buyer’s responsibility to deal with customs & taxes according to their local law. Most countries reward their citizens for taxes they pay and can be returned back after a set period of time. We as seller are not responsible for any tax / customs duty charged by your custom / tax department.
Q: Is there any additional fee or taxes?
A: We usually declare lower value and FREE GIFTS on our parcels. For most of countries, our customers don’t need to pay for importing fee. However, for some limited countries (such as Germany, Italy, UK, Brazil ect), please inform us if you want us to write the actual value of your order.
Q: What light do I need for my bike or Jeep?
A: We list "Fitment" or "Application" on detail page, please find the headlight that works with your bike or Jeep.
Q: Are SUPAREE Jeep lights plug & play?
A: Yes, most of SUPAREE lights are designed to provide a true plug & play installation on JK Jeeps, most installations can be finished in few hours.
Q: Where to contact if I have questions about your products?
A: There're ways to reach us, can like our page on Facebook, send us an email directly, or just give us a call if necessary, click menu "CONTACT US" on the top to find details.
LUMINUS® high performance lamp beads
Total Of 4558 Lumens (forward Light & Side Light), 530 Lux At 32ft, 1lux At 1181ft
*Compare to other 5-inch SUPAREE pod light
WATER PROOF
Waterproof Up To 36 Inches For 30 Min
Pressure Washable Resistant To Water Streams Up To 1450 Psi
HARD-COATED PC LENSES
For Optimal Clarity And Strength, maximizing light output
FULLY TESTED AND CERTIFIED
Has been tested for thousands of miles, with a lifespan of up to 50,000 hours, CE, FCC, EMC, ROHS certified
WORRY-FREE BUYING
Professional factory production, 5-year limited warranty
FAQ
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As the saying goes, 'You get what you pay for'. When you buy Hyper, you get a truly high-performance pod. All the parameters we publish are guaranteed to be true, and anyone is welcome to test them. We are proud to offer the industry's leading warranty period, and we spend a lot of time (and a lot of money!) researching similar products to ensure that we provide customers with sufficiently thoughtful and proven products, which saves you a lot of time wasted trying various pods. And we chose the same OEM as some big brands, which means we share a high-quality, mature production system to ensure the quality of our products.
In short, your time is valuable, don't spend it on picking and testing garbage, choose Hyper, save your time (and money). -
After extensive research on similar products and thousands of miles of testing, we designed a diffused circular beam pattern for Hyper, which ensures that you can see enough distance when driving at high speed, but not too concentrated to cause glare from the leaves on the trail or ignore the potholes when crossing the desert. This is the perfect balance we found. We chose 6 high-performance lamp beads to provide impressive side light, giving you confidence in the dark.
Of course, we must admit that there is no perfect product in the world, and the illumination distance of Hyper will not be as far as other products (although it is already as far as three football fields). Due to the physical limitations of heat dissipation, the total power of most pods on the market is actually similar. This is more about trade-offs and strategies, as well as the understanding of pod applications.
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Hyper uses Luminus® high-performance lamps to ensure the best performance and long life.
The four front-facing lamps are:
3535 3V 3.75A 12W 5500-6000K LUMINUS SST-25-W
The six side lamps are:
3535 3V 3A 10W 5500-6000K LUMINUS SST-20F-WE57-AH -
Hyper has a five-year limited warranty. We will provide prompt and thoughtful after-sales service to ensure your purchase is worry-free.
If you have any questions, please contact support@suparee.com. We also welcome any suggestions for improvement to help us and other future customers!