Q:The LED is not turning on.
A:Our LED bulbs (such as T10, T20, etc.) sold by our company have polarity (+, -). There is a possibility that the polarity may be reversed upon installation, so it may be necessary to insert them in the opposite direction. Additionally, depending on the vehicle, there may be instances where the terminal parts do not make proper contact. In such cases, spreading out the terminal parts outward may result in normal lighting.
Q:Can LED bulbs be installed on OEM LED fog lights?
A:We offer glass lens units for select vehicles. By replacing the lens unit, it becomes possible to replace the bulb. However, we kindly ask you to confirm if your vehicle is compatible.
Q:Is it abnormal for the rear part of LED headlights to become quite hot?
A:Our LED headlight units, which we sell, are equipped with fins for heat dissipation generated during operation. Due to the heat dissipation from these fins, it is normal for the rear part to become hot.
If the above information does not resolve your concern, please contact us through the inquiry form. Thank you.
Q:Inside the lens unit, water droplets have appeared / fogged up?
A:Fog lamps can fog up the lens under usage conditions such as driving in rainy weather or washing the car. This is due to the difference in temperature between the inside of the lamp and the outside air, and is the same phenomenon as when the window glass fogs up during rainy weather, so there is no problem with the function. If the fogging does not clear up, remove the bulb and dry the inside.
Also, the products we sell are only generic products, so there is a possibility that water droplets may occur inside the lens unit due to the shape of the lens unit on the vehicle side, etc., and the poor adhesion of the gasket part attached to the bulb. In such a case, check the adhesion of the gasket part attached to the bulb again, apply a sealant such as caulking agent to the joint part, and perform waterproofing treatment.
Please contact us via the inquiry form if the above content does not resolve the issue.