FAQ: Discoloration Inside the Bulb
Q: The glass inside the bulb has discolored. What does this mean?
A1-Relevant Product: This concerns bulbs that contain several types of metal halides within the lighting tube, which evaporate to produce light. However, some substances may not fully evaporate and can adhere to the inside of the lighting tube. If you notice discoloration, such as brown or white, this is a characteristic of HID bulbs and is not considered a defect. Please rest assured.If your issue is not resolved with the above information, please contact us through the inquiry form.
FAQ: Difference in Color Between Left and Right Bulbs
Q: The color of the bulbs on the left and right are different. What should I do?
Relevant Product: We inspect and ship each set of bulbs according to our company's standard values. However, if the colors are extremely different, we will provide a replacement if it is within the warranty period after our confirmation. Please contact us for assistance.Additionally, differences in color between kits (set units) can occur due to individual bulb variations and manufacturing periods. Even bulbs with the same Kelvin rating may have slight color differences. Please understand that this is not considered a product defect and is not covered by the warranty.If your issue is not resolved with the above information, please contact us through the inquiry form.
FAQ: Difference in Color Between Bulbs
Q: The colors of the bulbs on the left and right are different. What should I do?
Relevant Product: We inspect and ship each set of bulbs according to our standard values. However, if the colors are extremely different, we will provide a replacement if it is within the warranty period after our confirmation. Please contact us.
Additionally, differences in color between kits (set units) can occur due to individual differences in bulbs and manufacturing periods. Even with the same Kelvin rating, the emitted colors may slightly vary. This is not considered a product defect and is not covered by the warranty. We appreciate your understanding.